Term and Conditions

Last updated: [Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ who can form legally binding contracts. By using BikeGearZone.com, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this site (logos, text, graphics, product designs) is owned by BikeGearZone or our licensors and protected by UK and international copyright laws. You may not:

• Reproduce, distribute, or modify any content without our written permission
• Use automated systems to extract data from our site
• Use our branding or product names for commercial purposes

2. Product Information

2.1 Product Range

We specialize in cycling gear including:

• Bikes and bike accessories (helmets, locks, bags)
• Performance gear (aero helmets, baselayers)
• Gift-focused items (under £10/£20/£50 categories)
• Specialty products for different rider types (clean freaks, outdoors-y types)

2.2 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However:

• Colors may vary slightly due to monitor settings
• Minor design changes may occur without notice
• We reserve the right to correct pricing errors

2.3 Availability

All orders are subject to stock availability. If an item becomes unavailable after ordering, we’ll notify you and offer alternatives or a refund.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance when we email your order confirmation. Orders typically process within 1-2 business days.

3.2 Pricing and Payment

Prices are in GBP (£) and include VAT where applicable. We accept:

• Visa
• MasterCard
• JCB
• PayPal

You’re responsible for providing accurate payment information. For failed payments, we may cancel your order.

3.3 Shipping

We ship worldwide except to certain Asian countries and remote areas. Options include:

• Standard Shipping (£12.95): DHL/FedEx, 10-15 business days
• Free Shipping: EMS for orders over £50, 15-25 business days

Delivery times may extend during peak periods like Christmas.

4. Returns and Refunds

4.1 Return Policy

Our cyclist-friendly returns policy allows returns within 15 days of delivery (extended to January 15th for Christmas gifts). Items must be:

• Unused and in original condition
• In original packaging with tags attached
• Accompanied by proof of purchase

4.2 Non-Returnable Items

For hygiene/safety reasons, we cannot accept returns on:

• Baselayers
• Unwrapped bar tape & grips
• Personalized items
• Clearance outlet items

4.3 Refund Process

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping costs are non-refundable unless the return is our error.

5. User Responsibilities

5.1 Account Security

If you create an account, you’re responsible for:

• Maintaining password confidentiality
• All activities under your account
• Providing accurate, current information

5.2 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Introduce viruses or harmful code
• Attempt unauthorized access to our systems
• Make fraudulent purchases

6. Liability Limitations

6.1 Product Use

BikeGearZone isn’t liable for:

• Injuries from improper product use
• Wear and tear from normal use
• Modifications made to products

6.2 Website Availability

We strive for uninterrupted access but can’t guarantee it. We’re not liable for temporary site unavailability.

6.3 Force Majeure

We’re not responsible for delays caused by events beyond our control (natural disasters, strikes, etc.).

7. Privacy and Data Protection

Your privacy matters. Our Privacy Policy details how we collect, use, and protect your data in compliance with UK GDPR.

8. Governing Law

These terms are governed by Scottish law. Any disputes will be resolved in Scottish courts.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10. Contact Us

For questions about these Terms:

Email: admin@bikegearzone.com
Address: BikeGearZone, 37 Buchanan St, Glasgow, GB G2J 6ME